Some Relevant Insight

The Customer Service of Interviewing

Have you ever wondered how to make the interview process more welcoming and productive? Maybe a customer service perspective would help. Recently published in the Kentucky SHRM Magazine, I was honored to share why I coach interviewing skills the way I do. The Customer...

I got the interview! Now what?!

Last night I attended a local SHRM meeting where we had a diverse panel of speakers, all working in the recruiting and talent management field.  When I asked, “what do candidates need to be ready to present in an interview?” I received the following 3...

Improve your work life? What does that mean?!

What happens when your work life is not optimal due to miscommunication with another team mate or boss? Or your new promotion puts you in a different position with your fellow employees who are now direct reports to you? That uneasy feeling of not knowing exactly how...

Having Fun with Feedback

I recently received some feedback that was hard to hear.  Seems I had developed a habit I thought was a friendly way to relate when, actually, I had never really stopped to understand how it might be perceived by others.  Turns out, it was rarely received in the...

They asked you what?!

Interview questions you hate and how to answer them to paint yourself into the position you want. Really?!  What animal would I be? Argh!  Who thinks these up?  Did they run out of questions?  Is the interview going so badly I’m now the subject of their entertainment?...

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