The Customer Service of Interviewing

The Customer Service of Interviewing

Have you ever wondered how to make the interview process more welcoming and productive? Maybe a customer service perspective would help. Recently published in the Kentucky SHRM Magazine, I was honored to share why I coach interviewing skills the way I do. The Customer...
I got the interview! Now what?!

I got the interview! Now what?!

Last night I attended a local SHRM meeting where we had a diverse panel of speakers, all working in the recruiting and talent management field.  When I asked, “what do candidates need to be ready to present in an interview?” I received the following 3 answers: The...
They asked you what?!

They asked you what?!

Interview questions you hate and how to answer them to paint yourself into the position you want. Really?!  What animal would I be? Argh!  Who thinks these up?  Did they run out of questions?  Is the interview going so badly I’m now the subject of their entertainment?...

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